Given the nature of the services and/or products we provide, refunds will not be provided. Returns or exchanges are also not permitted. It is your responsibility to ensure that you have read all associated details and asked questions, if there are any, prior to purchase. No exceptions! Please pay attention to the product listings to see what programs and files are available for each product.

All shop items are instant digital downloads and no physical product will be shipped to you. Please ensure that the email used to make the purchase is accurate and can receive mail. Journal Treats is not responsible for any digital downloads that are not sent due to incorrect email addresses.

Digital download links are valid for 48 hours. Should you need or want access to your digital files after the 48 hours end, send us an email to review the access.

Contact us at alex@journaltreats.com for questions.